Virtual (CALP) Certified Apartment Leasing Professional Course

Are you ready to take your career to the next step?

The Certified Apartment Leasing Professional designation through NAA, is for you! 

This will be a four day course plus a 1-hour orientation.

Orientation:

Monday, December 9th @ 11:00 am - 12:00 pm

CALP Classes:

Tuesday thru Friday December 10th through December 13th, 8:30 am- 12:30pm 

WHAT YOU’LL LEARN ABOUT:

• Using technology to generate traffic
• Monitoring and managing your community’s reputation
• Inspecting the leasing center, tour route, model units, and vacant apartments
• Shopping the competition while building relationships with competitors
• Compiling a comprehensive community resource tool
• Effective marketing plans
• Relationship sales process and evaluating personal sales performance
• Evaluating a prospect’s commitment level and overcoming objections
• Reviewing the next steps in the sales process with prospective residents
• Applying fair housing laws and communicating rental criteria
• Qualifying prospective residents according to rental policy
• Preparing and reviewing leases with new residents
• The move-in process
• Responding to resident issues and maintenance requests with appropriate follow-up
• Building relationships with residents and creating a sense of community
• Reporting incidents, maintaining documentation, and taking corrective action
• Maximizing revenue and operational efficiency
• Securing and processing lease renewals
• Conducting a market survey

A few things to note:

• Classes will be conducted via zoom and it will be required to be on camera for the entirety of the class time to qualify for the attendance credit.

• This is an intense course that will require your undivided attention and a quiet environment, study/review time may be required outside of class time.

• The study materials will be provided in the form of an e-book. When registering please provide a unique email address (NOT manager@genericproperty.com) You will receive instructions to download and the ability to print ONE copy of the e-book if you choose.

Multifamily NW Welcomes,

Ericka Hargis, CAM, NAAEI Faculty

Ericka has been the Education and Events Coordinator for Multifamily NW since 2019. She joined the Multifamily Housing industry in 2010 and it turned out to be the career she always wanted. Ericka is passionate about training and is CAM certified through the National Apartment Association and a member of the NAAEI Faculty. In 2017 Ericka earned Manager of the Year from WPL Associates from managing a large property in Beaverton. Since 2010, she has served Multifamily NW as a volunteer, committee member, committee chair, and ultimately she served on the Board of Directors before she accepted the Education and Events Coordinator position at the Association. Ericka's love of people and knowledge fuel her passion for education, while her love of hostessing and fun matches her passion for events. She believes collaboration is the key to success.
  "Coming together is the beginning, working together is success." - Henry Ford