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New Hire - An introduction to the industry

New Hire - An introduction to the industry

Multifamily NW Welcomes; Nicole Roka, Greystar

Wednesday, May 29, 2024
11:00 AM - 1:00 PM (PDT)
4 Seats Remaining

Event Details

This course is designed to provide new hires with a comprehensive understanding of property management in the multifamily housing industry. If you are new to the industry or just need a refresher, this course is for you!

Key Learning Objectives: 

Introduction: Understand the key concepts, trends, and challenges in the multifamily housing industry.

Property Operations: Learn the fundamentals of property operations, Who's job is it anyway? Understand the importance of proactive maintenance and asset management to protect property value and enhance livability.

Resident Relations: Develop strategies for fostering positive relationships with residents, addressing their needs, and resolving conflicts.

Fair Housing: Gain an understanding of fair housing laws, regulations, and best practices to ensure compliance and avoid discrimination.

Marketing and Leasing: Explore effective marketing techniques and leasing strategies to attract and retain residents.

Legal and Risk Management: Familiarize yourself with legal issues, risk management strategies, and insurance requirements relevant to property management.

Multifamily NW Welcomes;

Nicole Roka, Greystar

Nicole Roka is a Senior Community Manager with Greystar having started as a Leasing Professional in 2017. Her career has always focused on building relationships with her customers and team, sales, and the customer experience. This has led to a strong background that has served her well in Property Management. She has been nominated for several Greystar Excellence Awards and won the Leasing Professional of the Year award in 2018, as well as a nomination for Leasing Professional of the Year for the 2018 ACE Awards. She currently manages two communities with over 400 apartment homes.

For More Information:

Amy Kelsch
Amy Kelsch
Member Relationship Manager Multifamily NW

COURSE MATERIALS DISCLAIMER
The content, information, opinions, and viewpoints contained in these educational materials and the information contained in the instructor’s presentation (collectively the “Course Materials”) are those of the authors, contributors and/or instructors of such materials. While Multifamily NW (“MFNW”) takes reasonable care to screen the credentials of the instructors, authors and contributors, MFNW MAKES NO WARRANTY, EXPRESSED OR IMPLIED, as to the completeness or accuracy of the Course Materials. Persons who attend MFNW classes and/or read the Course Materials (“Users”), use the Course Materials at their own risk, and MFNW shall not be responsible for any errors, omissions, or inaccuracies in the Course Materials, whether arising through negligence, oversight, or otherwise. Also, laws change and MFNW has no duty to update the Course Materials. Reliance on the Course Materials is strictly at your own risk. The Course Materials are general in nature and not intended as legal advice. Even if specific fact situations are discussed in the Course Materials, and even if the instructor is an attorney, Users must retain their own legal counsel if they desire legal advice. MFNW specifically disclaims any warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. The Course Materials are provided “AS IS” and it is the User’s job to evaluate the accuracy of any information contained therein. If a User is a property management professional, you should rely on your professional judgment in evaluating any and all Course Materials, and confirm the information contained in the Course Materials with other sources and your own legal counsel before undertaking any actions based on it. If you are not a management professional, you should evaluate the information together with your professional advisors.

Multifamily NW reserves the right to refuse registration/admittance to non-members.