Education Policies & Practices

By registering for any programs, classes, or events, you agree to the following terms and conditions.

Class Cancellation/Rescheduling Policy:

Class can be cancelled or rescheduled at the discretion of the Executive Director.
Should registration for a class be below the minimum of 6 students, Multifamily NW staff will consider cancelling/rescheduling.
Should an instructor be unable to teach a class due to an illness or emergency, the instructor will provide as much notice as possible to Multifamily NW via email to info@multifamilynw.org
The Multifamily NW Education Coordinator will attempt to always have an alternate instructor for the class in case of instructor illness or emergency.

Instructor Conduct Policy:

Instructor will keep up-to-date with current trends pertaining to the subject(s) taught and will thoroughly prepare for class(es) in advance.
Instructors will adhere to the materials and methodology with regards to the class topic.
No personal business solicitation will be made to students unless a sponsorship is arranged with the Education Coordinator. Recruitment of students is not permitted during any class.
Instructors will conduct teaching assignments in a dignified and professional manner, refraining from the use of profanity or behaving in a harassing or insulting manner.
All NAA course material and course material developed by or for Multifamily NW may NOT be taught outside of the Multifamily NW sponsored classroom without prior authorization by Multifamily NW and/or NAA.

Cancellation, Refund, and Payment Policy:

Payment is due upon registration for non-members.
Registration changes or cancellations are accepted up to 5 business days prior to the class date, unless otherwise noted on the registration form.
No refunds will be granted on cancellations. If the cancellation is timely, a credit will be placed on your account for future class.
All cancellations must be received via email to info@multifamilynw.org
Payment is the responsibility of the company, not the individual registered for the course or class.

Student Pledge:

Be on time.
Turn off cell phones, iPads, laptops, and all other devices that may cause an interruption.
Respect your fellow students and the instructor by keeping talking to a minimum.
Refrain from business solicitation or recruitment of other students.
Participate with an open mind.
Ask questions.
Share feedback in a positive and constructive manner. Have fun!

Instructor Guide:

Arrive 20-30 minutes before scheduled start time to make sure the room and materials are ready.
Review Student Pledge with class.
Interact with students in an engaging manner.
Remember that students do not know the material as well as you do. Be thorough in your presentation of the material.

Course Materials Disclaimer:

The content, information, opinions, and viewpoints contained in these educational materials and the information contained in the instructor’s presentation (collectively the “Course Materials”) are those of the authors, contributors and/or instructors of such materials. While Multifamily NW (“MFNW”) takes reasonable care to screen the credentials of the instructors, authors and contributors, MFNW MAKES NO WARRANTY, EXPRESSED OR IMPLIED, as to the completeness or accuracy of the Course Materials. Persons who attend MFNW classes and/or read the Course Materials (“Users”), use the Course Materials at their own risk, and MFNW shall not be responsible for any errors, omissions, or inaccuracies in the Course Materials, whether arising through negligence, oversight, or otherwise. Also, laws change and MFNW has no duty to update the Course Materials. Reliance on the Course Materials is strictly at your own risk. The Course Materials are general in nature and not intended as legal advice. Even if specific fact situations are discussed in the Course Materials, and even if the instructor is an attorney, Users must retain their own legal counsel if they desire legal advice. MFNW specifically disclaims any warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. The Course Materials are provided “AS IS” and it is the User’s job to evaluate the accuracy of any information contained therein. If a User is a property management professional, you should rely on your professional judgment in evaluating any and all Course Materials, and confirm the information contained in the Course Materials with other sources and your own legal counsel before undertaking any actions based on it. If you are not a management professional, you should evaluate the information together with your professional advisors. Multifamily NW reserves the right to refuse registration/admittance to non-members.